Reduce your costs and improve your customer service with our remote receptionist service.

Entrust our cheerful and attentive receptionists with managing your calls and taking messages when you're unavailable.

Request a proposal

A human and warm approach at the other end of the line

At Soluvox, we understand that outsourcing your call reception to an external service can be a delicate decision. That’s why we’ve created a tailored service offering to address a clear market need: an affordable, always-available remote receptionist service to handle your calls.

Furthermore, our receptionists value the customer experience and are committed to making it positive, just like an in-house receptionist would.

Why Soluvox

  • Availability at all times (24/7/365)

    01

    You can rely on our remote receptionist service at any time of the day to handle your calls and take your messages.

  • Smiling and courteous receptionists

    02

    Your business can rely on receptionists who are both friendly and professional to answer every call.

  • A special focus on customer experience

    03

    We are committed to handling your calls with professionalism, which is why our customer experience experts oversee the management of your calls by our receptionists.

  • Bilingual humans located in Quebec

    04

    Soluvox does not work with any robots ????, and does not outsource call management outside of Quebec. Our service is bilingual and 100% offered in Quebec.

Leave your phone reception in the hands of customer experience experts

91% of customers state that they are likely to make a new purchase after an excellent customer service experience.

Source : Salesforce

Choose a remote receptionist service that offers you more

Your remote receptionist service awaits with a multitude of additional benefits to simplify your daily routine and ease your administrative management.

Our impact through the eyes of our clients

Testimonials

  • Lucky I have them!!! ????

    Melanie Demeule

    SOS Plomberie

  • Now with the call center I've improved my quality of life and there's always someone to take my calls and communicate emergencies to me via text messages. A great team!

    Jonathan Wiper

    Sepia Peinture

  • Since we started using their services, it has transformed our lives! Very good customer service. We're delighted.

    Loic Canet

  • Great service! We've been customers for years.

    Marc-Etienne Vien

  • Very convenient service for evening and weekend customers!

    iPlomberie

  • Personalized service, very professional call handling and, above all, courtesy. Bravo to the whole team! An essential tool for our company.

    Marie-Claude Côté

    Centre de ventilation NCV

  • Very nice company! Courteous and professional staff. I recommend them

    Jessica Roy

  • A very good company that helps us in our time of need. Thank you for helping us stay on top of our business so that we can offer quality service.

    Jean-Philippe Simard

  • We've only recently started using their telephone service and so far we've been very satisfied.

    FL Ventil-R

  • Very good service and efficient staff.

    Glen Gagné

  • Well done for rising to the challenge of providing 24/7 emergency call service.

    Luc Gamache

  • Great team! Thank you for your great service!

    Christian Poulin

  • Very good and professional service!

    Daniel Rivest

  • Quality 24/7 service. We highly recommend them.

    Dany Turgeon

  • Very good service.

    Silvano Carlone

  • Soluvox Communications offers a highly professional service at a very competitive price!

    Melanie Rouette

  • Very professional

    Capitale Nissan

  • Thank you for your excellent service!

    Transfert VHS

  • Best answering service I've ever used

    Mathieu Beaudet

  • A great local company that offers good telephone service at all times. I wouldn't hesitate to refer them!

    Rosalie Ouellet

  • Great service that will make your business more efficient!

    Samuel Grondin

Receptionists who seamlessly integrate into your industry

The specifics of your industry are well known at Soluvox. For several years, our receptionists have been handling thousands of calls daily on behalf of various businesses, allowing them to focus on growing their operations.

Trust our experienced receptionists to warmly answer your calls, no matter the nature of your business activities.

Industries

Let us handle your calls in no time

Our agents can be ready to answer your calls a few days after your subscription. And we don't lock any client into a long-term contract: you are free to suspend or cancel your subscription at any time.

How it works

Start now
  • 1

    Let's discuss your needs

    A first phone contact is essential to discuss your business, needs, and goals. We work with you to create a customized call procedure for managing your calls and providing your clients with the best possible experience.

  • 2

    Account setup

    Based on the information gathered during our introductory call, we develop your call procedure in our software, set up access to your Client Portal, and prepare our agents to receive and handle your calls with care.

  • 3

    Call forwarding

    When your account is ready, our courteous and professional agents can handle calls from your prospects and clients at any time (24/7) and send you the details of each interaction in the way that suits you best.

Are you ready to let us handle your calls?

Let's start by discussing your current challenges and issues to assess how our solutions can help you achieve your goals.

Schedule a discovery call