Never miss a call again with our call answering service

Stay easy to reach for your clients at any time of the day, whether it's outside of your business hours or during call overflow within your working hours.

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Discover the difference when Soluvox handles your calls

When we take over your calls, we become the voice of your business. Our commitment is to ensure a quick response and seamless continuity in handling your calls, while maintaining the quality standards that define your reputation.

With Soluvox, your clients feel the same attention and professionalism, as if it were you answering directly.

Why Soluvox

  • Smiling and courteous receptionists

    01

    Your business can rely on receptionists who are both friendly and professional to answer every call.

  • Availability at all times (24/7/365)

    02

    Our call answering service is never closed, and our agents are available at any time (day/night) to answer your calls.

  • A special focus on customer experience

    03

    To ensure that every customer interaction meets your expectations, our customer experience experts oversee the quality of every call.

  • A human response located in Quebec

    04

    Soluvox does not work with any robots ????, and does not outsource call management outside of Quebec. Our service is bilingual and 100% offered in Quebec.

Improve customer satisfaction with an always-available response

67% of customers hang up in frustration when they cannot easily reach a company representative.

Source : Helpscout

Call answering services that exceed your expectations

Call answering is just the beginning. Our service includes everything needed for a smooth transition of your call forwarding, assurance that your calls are handled according to your instructions, and detailed follow-ups on every interaction with your clients.

Our impact through the eyes of our clients

Testimonials

  • Lucky I have them!!! ????

    Melanie Demeule

    SOS Plomberie

  • Now with the call center I've improved my quality of life and there's always someone to take my calls and communicate emergencies to me via text messages. A great team!

    Jonathan Wiper

    Sepia Peinture

  • Since we started using their services, it has transformed our lives! Very good customer service. We're delighted.

    Loic Canet

  • Great service! We've been customers for years.

    Marc-Etienne Vien

  • Very convenient service for evening and weekend customers!

    iPlomberie

  • Personalized service, very professional call handling and, above all, courtesy. Bravo to the whole team! An essential tool for our company.

    Marie-Claude Côté

    Centre de ventilation NCV

  • Very nice company! Courteous and professional staff. I recommend them

    Jessica Roy

  • A very good company that helps us in our time of need. Thank you for helping us stay on top of our business so that we can offer quality service.

    Jean-Philippe Simard

  • We've only recently started using their telephone service and so far we've been very satisfied.

    FL Ventil-R

  • Very good service and efficient staff.

    Glen Gagné

  • Well done for rising to the challenge of providing 24/7 emergency call service.

    Luc Gamache

  • Great team! Thank you for your great service!

    Christian Poulin

  • Very good and professional service!

    Daniel Rivest

  • Quality 24/7 service. We highly recommend them.

    Dany Turgeon

  • Very good service.

    Silvano Carlone

  • Soluvox Communications offers a highly professional service at a very competitive price!

    Melanie Rouette

  • Very professional

    Capitale Nissan

  • Thank you for your excellent service!

    Transfert VHS

  • Best answering service I've ever used

    Mathieu Beaudet

  • A great local company that offers good telephone service at all times. I wouldn't hesitate to refer them!

    Rosalie Ouellet

  • Great service that will make your business more efficient!

    Samuel Grondin

Call answering services tailored to your industry

Your call management challenges and needs are not the same as those of your competitors, let alone those of another industry. That’s why our call answering service is fully customizable to perfectly suit your business.

Industries

Groupe Laberge is always available to support its tenants

Discover how Groupe Laberge overcame the challenges of urgent calls outside of business hours with Soluvox's 24/7 call handling service, optimizing tenant request management while ensuring impeccable service for its residents.

Case Study

Read the story

Let us handle your calls in no time

Our agents can be ready to answer your calls a few days after your subscription. And we don't lock any client into a long-term contract: you are free to suspend or cancel your subscription at any time.

How it works

Start now
  • 1

    Let's discuss your needs

    A first phone contact is essential to discuss your business, needs, and goals. We work with you to create a customized call procedure for managing your calls and providing your clients with the best possible experience.

  • 2

    Account setup

    Based on the information gathered during our introductory call, we develop your call procedure in our software, set up access to your Client Portal, and prepare our agents to receive and handle your calls with care.

  • 3

    Call forwarding

    When your account is ready, our courteous and professional agents can handle calls from your prospects and clients at any time (24/7) and send you the details of each interaction in the way that suits you best.

Ready for us to take over?

Let's start by discussing your current challenges and issues to assess how our solutions can help you achieve your goals.

Book a discovery call