President
Creating human connections, one call at a time
About Soluvox
We are on a mission to redefine the call center experience by placing the human element at the heart of every interaction and turning each call into an opportunity to build authentic, human connections between our clients and their customers.
Who we are
Making a difference by striving for excellence
By always aiming higher, we ensure that every customer experience is marked by unparalleled service quality, exceeding expectations and creating genuine added value with every interaction.
A customer-centric approach
Our company culture fosters an environment where every employee prioritizes the customer experience and is committed to making it positive.
Cutting-edge technology
Our proprietary software and client portal have been custom-developed to meet the diverse needs of our clients, eliminating the common irritants and errors experienced with our competitors.
Continuous improvement
We encourage and even seek feedback from our clients to continuously improve our services and discover how we can offer them even more.
Experienced leaders, dedicated to serving your ambitions
Management team
With years of experience in the call center industry, our leaders leverage their expertise to give a new boost to your customer experience.
- Business Development Director
Head of Customer Experience and Continuing Training- Supervisor
- Account Manager
Our values
What drives us at Soluvox
At Soluvox, our values are at the heart of our commitment to delivering exceptional service. Passionate, attentive, and always innovative, we aim to create memorable customer experiences with every interaction. Discover what drives us.
Collective excellence
We believe that unity is strength, and it is together that we achieve unmatched service levels.
Uncompromising quality
We are committed to surprising you, treating every call as an opportunity to deliver an unforgettable customer experience.
Empathetic listening
Every call is an opportunity to listen, understand, and resolve customer concerns with kindness.
Continuous innovation
We are constantly seeking innovative solutions to improve our services and anticipate our clients' expectations.
Entrust us with your calls with confidence
Follow the example of hundreds of local businesses and choose our call center services to ensure effective and reassuring communication for your customers.
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