Simplify your schedule management with our appointment scheduling service by phone

Streamline your schedule and boost efficiency by entrusting your appointment management to our qualified phone agents.

Get a proposal

Experience the difference when Soluvox manages your appointments

Your time is valuable, and your day is already full. Imagine outsourcing your call reception and appointment scheduling by phone to a trusted partner…

Soluvox handles hundreds of appointments daily on behalf of its clients, seamlessly integrating with their scheduling software and efficiently and professionally managing various appointment requests.

Why Soluvox

  • Availability at all times (24/7/365)

    01

    No matter what time your clients contact you to schedule an appointment, you can rely on our receptionists to handle it professionally.

  • An integrated and flexible system

    02

    Our agents can use your own scheduling software to manage your appointments, ensuring that any schedule changes are made in real-time for everyone.

  • A customer-centric approach

    03

    Your business can rely on receptionists who listen and create a human connection with your clients to handle their appointment requests.

  • Bilingual humans located in Quebec

    04

    Soluvox does not work with any robots ????, and does not outsource call management outside of Quebec. Our service is bilingual and 100% offered in Quebec.

Promote human interaction for personalized service

54% of appointments are still handled over the phone due to human interaction, even when online booking is available.

Source : SMBGuide

Discover appointment management that simplifies your practice

Managing your appointments, whether during business hours or after hours, takes up a lot of time and prevents you from focusing on your core practice. That’s why we’ve developed a tailored service, allowing you to entrust us with your appointment scheduling with confidence, offering numerous benefits that truly make a difference.

Our impact through the eyes of our clients

Testimonials

  • Lucky I have them!!! ????

    Melanie Demeule

    SOS Plomberie

  • Now with the call center I've improved my quality of life and there's always someone to take my calls and communicate emergencies to me via text messages. A great team!

    Jonathan Wiper

    Sepia Peinture

  • Since we started using their services, it has transformed our lives! Very good customer service. We're delighted.

    Loic Canet

  • Great service! We've been customers for years.

    Marc-Etienne Vien

  • Very convenient service for evening and weekend customers!

    iPlomberie

  • Personalized service, very professional call handling and, above all, courtesy. Bravo to the whole team! An essential tool for our company.

    Marie-Claude Côté

    Centre de ventilation NCV

  • Very nice company! Courteous and professional staff. I recommend them

    Jessica Roy

  • A very good company that helps us in our time of need. Thank you for helping us stay on top of our business so that we can offer quality service.

    Jean-Philippe Simard

  • We've only recently started using their telephone service and so far we've been very satisfied.

    FL Ventil-R

  • Very good service and efficient staff.

    Glen Gagné

  • Well done for rising to the challenge of providing 24/7 emergency call service.

    Luc Gamache

  • Great team! Thank you for your great service!

    Christian Poulin

  • Very good and professional service!

    Daniel Rivest

  • Quality 24/7 service. We highly recommend them.

    Dany Turgeon

  • Very good service.

    Silvano Carlone

  • Soluvox Communications offers a highly professional service at a very competitive price!

    Melanie Rouette

  • Very professional

    Capitale Nissan

  • Thank you for your excellent service!

    Transfert VHS

  • Best answering service I've ever used

    Mathieu Beaudet

  • A great local company that offers good telephone service at all times. I wouldn't hesitate to refer them!

    Rosalie Ouellet

  • Great service that will make your business more efficient!

    Samuel Grondin

An appointment scheduling service tailored for busy professionals

Whether you are a professional services firm or a healthcare clinic, our appointment management service is integrated with your tools and customizable to suit the specifics of your industry.

Industries

PRAXIS redefines the patient experience with 24/7 appointment booking

Discover how PRAXIS transformed the patient experience and optimized appointment management by integrating their software with Soluvox's 24/7 medical secretariat, reducing missed appointments and improving operational efficiency.

Case Study

Read the story

Let us handle your calls in no time

Our agents can be ready to answer your calls a few days after your subscription. And we don't lock any client into a long-term contract: you are free to suspend or cancel your subscription at any time.

How it works

Start now
  • 1

    Let's discuss your needs

    A first phone contact is essential to discuss your business, needs, and goals. We work with you to create a customized call procedure for managing your calls and providing your clients with the best possible experience.

  • 2

    Account setup

    Based on the information gathered during our introductory call, we develop your call procedure in our software, set up access to your Client Portal, and prepare our agents to receive and handle your calls with care.

  • 3

    Call forwarding

    When your account is ready, our courteous and professional agents can handle calls from your prospects and clients at any time (24/7) and send you the details of each interaction in the way that suits you best.

Ready to let us handle your appointment management?

Let's start by discussing your current challenges and issues to assess how our solutions can help you achieve your goals.

Schedule a discovery call