Call center in Quebec

A partner to businesses in the Quebec region for over 10 years, we ensure a human and personalized response to every call, providing continuous presence and exceptional customer service.

Get a proposal

Businesses in the Quebec region trust us.

Call center solutions tailored for businesses in the Quebec region

Entrust the management of your calls to our qualified receptionists and ensure your clients in the Quebec region receive professional service, while optimizing your daily operations.

Services

Over 10 years of experience as a call center in Quebec

Throughout the greater Quebec City area, we listen to the specific needs and challenges faced by businesses on a daily basis. We have a diverse clientele spread across the following areas:

  • Quebec City
  • Lévis
  • Portneuf
  • Côte-de-Beaupré
  • Beauce
  • Île d’Orléans
  • Charlevoix

What makes the difference for our clients in the Quebec region

By answering in your company’s name, our agents represent your brand with care and professionalism throughout the call. They always adopt a respectful, welcoming, and expert approach to ensure a positive experience for your clients in the Quebec region. Excellence with every call is our commitment.

Why Soluvox

  • Availability at all times (24/7/365)

    01

    Our call center service is never closed, and our agents are available at all times to answer your calls.

  • Bilingual receptionists located in Quebec

    02

    Each call can be answered in French or English by receptionists located in the province of Quebec.

  • A team of remarkable and caring individuals

    03

    Your business can rely on receptionists who are both friendly and professional to answer every call.

  • Dedicated customer experience managers

    04

    To ensure that every customer interaction meets your expectations, these agents are your eyes and ears, overseeing the quality of each call.

Our impact through the eyes of our clients

Testimonials

  • Personalized service, very professional call handling and, above all, courtesy. Bravo to the whole team! An essential tool for our company.

    Marie-Claude Côté

    Centre de ventilation NCV

  • A great local company that offers good telephone service at all times. I wouldn't hesitate to refer them!

    Rosalie Ouellet

  • Thank you for your excellent service!

    Transfert VHS

  • Very good service.

    Silvano Carlone

  • Well done for rising to the challenge of providing 24/7 emergency call service.

    Luc Gamache

  • Very nice company! Courteous and professional staff. I recommend them

    Jessica Roy

  • A very good company that helps us in our time of need. Thank you for helping us stay on top of our business so that we can offer quality service.

    Jean-Philippe Simard

  • Very professional

    Capitale Nissan

  • Since we started using their services, it has transformed our lives! Very good customer service. We're delighted.

    Loic Canet

  • We've only recently started using their telephone service and so far we've been very satisfied.

    FL Ventil-R

  • Very convenient service for evening and weekend customers!

    iPlomberie

  • Very good and professional service!

    Daniel Rivest

  • Great service that will make your business more efficient!

    Samuel Grondin

  • Great team! Thank you for your great service!

    Christian Poulin

  • Great service! We've been customers for years.

    Marc-Etienne Vien

  • Quality 24/7 service. We highly recommend them.

    Dany Turgeon

  • Soluvox Communications offers a highly professional service at a very competitive price!

    Melanie Rouette

  • Now with the call center I've improved my quality of life and there's always someone to take my calls and communicate emergencies to me via text messages. A great team!

    Jonathan Wiper

    Sepia Peinture

  • Best answering service I've ever used

    Mathieu Beaudet

  • Very good service and efficient staff.

    Glen Gagné

  • Lucky I have them!!! ????

    Melanie Demeule

    SOS Plomberie

Let us handle your calls in no time

Our agents can be ready to answer your calls a few days after your subscription. And we don't lock any client into a long-term contract: you are free to suspend or cancel your subscription at any time.

How it works

Start now
  • 1

    Let's discuss your needs

    A first phone contact is essential to discuss your business, needs, and goals. We work with you to create a customized call procedure for managing your calls and providing your clients with the best possible experience.

  • 2

    Account setup

    Based on the information gathered during our introductory call, we develop your call procedure in our software, set up access to your Client Portal, and prepare our agents to receive and handle your calls with care.

  • 3

    Call forwarding

    When your account is ready, our courteous and professional agents can handle calls from your prospects and clients at any time (24/7) and send you the details of each interaction in the way that suits you best.

Ready to discuss your needs?

Follow the lead of many businesses in the Quebec region and choose our call center services to ensure effective and reassuring communication for your clients.

Request a quote