Provide your clients with human and responsive assistance

Available 24/7, our experienced team ensures prompt and human handling of your service calls to enhance your clients' experience.

Security

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A turnkey service for security companies

Why Soluvox

  • Personalized greeting

    01

    With a simple call forwarding to Soluvox, our agents can answer in your company’s name, using the greeting that suits you best.

  • Customized call procedure

    02

    Our agents can identify and assist your callers, take messages and appointments, or even transfer calls to members of your team.

  • Instant delivery of your messages

    03

    Receive messages taken by our receptionists in the way you prefer, whether by email, SMS, or phone.

  • A human response based in Quebec

    04

    Soluvox does not work with any robots ????, and does not outsource call management outside of Quebec. Our service is bilingual and 100% offered in Quebec.

  • A redundancy in case of failure

    05

    Soluvox is equipped to weather the storm, with a redundancy system in case of phone or power outages.

  • Online client portal

    06

    Our Client Portal allows you to listen to every call again, modify your call procedures, or view your invoices.

Our impact through the eyes of our clients

Testimonials

  • Great service that will make your business more efficient!

    Samuel Grondin

  • Very good and professional service!

    Daniel Rivest

  • Very good service and efficient staff.

    Glen Gagné

  • Lucky I have them!!! ????

    Melanie Demeule

    SOS Plomberie

  • Very good service.

    Silvano Carlone

  • Personalized service, very professional call handling and, above all, courtesy. Bravo to the whole team! An essential tool for our company.

    Marie-Claude Côté

    Centre de ventilation NCV

  • A very good company that helps us in our time of need. Thank you for helping us stay on top of our business so that we can offer quality service.

    Jean-Philippe Simard

  • A great local company that offers good telephone service at all times. I wouldn't hesitate to refer them!

    Rosalie Ouellet

  • Since we started using their services, it has transformed our lives! Very good customer service. We're delighted.

    Loic Canet

  • Great service! We've been customers for years.

    Marc-Etienne Vien

  • Great team! Thank you for your great service!

    Christian Poulin

  • Very nice company! Courteous and professional staff. I recommend them

    Jessica Roy

  • Very professional

    Capitale Nissan

  • Soluvox Communications offers a highly professional service at a very competitive price!

    Melanie Rouette

  • Well done for rising to the challenge of providing 24/7 emergency call service.

    Luc Gamache

  • Thank you for your excellent service!

    Transfert VHS

  • Quality 24/7 service. We highly recommend them.

    Dany Turgeon

  • Now with the call center I've improved my quality of life and there's always someone to take my calls and communicate emergencies to me via text messages. A great team!

    Jonathan Wiper

    Sepia Peinture

  • Best answering service I've ever used

    Mathieu Beaudet

  • We've only recently started using their telephone service and so far we've been very satisfied.

    FL Ventil-R

  • Very convenient service for evening and weekend customers!

    iPlomberie

Our call center solutions tailored for security companies

Services

Let us handle your calls in no time

Our agents can be ready to answer your calls a few days after your subscription. And we don't lock any client into a long-term contract: you are free to suspend or cancel your subscription at any time.

How it works

Start now
  • 1

    Let's discuss your needs

    A first phone contact is essential to discuss your business, needs, and goals. We work with you to create a customized call procedure for managing your calls and providing your clients with the best possible experience.

  • 2

    Account setup

    Based on the information gathered during our introductory call, we develop your call procedure in our software, set up access to your Client Portal, and prepare our agents to receive and handle your calls with care.

  • 3

    Call forwarding

    When your account is ready, our courteous and professional agents can handle calls from your prospects and clients at any time (24/7) and send you the details of each interaction in the way that suits you best.

Ready to let us take care of your calls?

Let's start by discussing your current challenges and issues to assess how our solutions can help you achieve your goals.

Book a discovery call