Stay easy to reach for your clients, even on job sites.
No matter the time of day, our receptionists are available to answer on behalf of your company and take over your calls when you're not available.
Construction
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Smiling and courteous receptionists
Your business can rely on receptionists who are both friendly and professional to answer every call.
Available at all times (24/7/365)
Our answering service is never closed, and our agents are available at all times (day/evening/night) to answer your calls.
A special focus on customer experience
To ensure that every customer interaction meets your expectations, our customer experience experts oversee the quality of every call.
What makes the difference for our construction clients
Why Soluvox
Personalized greeting
01
With a simple call forwarding to Soluvox, our agents can answer in your company’s name, using the greeting that suits you best.
Customized call procedure
02
Our agents can identify and assist your callers, take messages and appointments, or even transfer calls to members of your team.
Instant delivery of your messages
03
Receive messages taken by our receptionists in the way you prefer, whether by email, SMS, or phone.
Online client portal
04
Our Client Portal allows you to listen to every call again, modify your call procedures, or view your invoices.
Reports and statistics
05
Access your call reports and statistics in the Client Portal, and create custom reports tailored to your administrative needs.
Bilingual agents based in Quebec
06
Soluvox does not work with any robots ????, and does not outsource call management outside of Quebec. Our service is bilingual and 100% offered in Quebec.
Our impact through the eyes of our clients
Testimonials
Our call center solutions for the construction industry
Services
Emergency line 24/7
Handle unexpected situations with peace of mind using our emergency line, available 24/7.
Remote receptionist
Ensure a professional and courteous welcome for your clients with our receptionists managing your calls remotely.
Answering service
Entrust our experienced receptionists with managing your calls, anytime. Because every call matters.
Customer service
Turn every interaction into a positive customer experience with our qualified and courteous receptionists.
Let us handle your calls in no time
Our agents can be ready to answer your calls a few days after your subscription. And we don't lock any client into a long-term contract: you are free to suspend or cancel your subscription at any time.
How it works
- 1
Let's discuss your needs
A first phone contact is essential to discuss your business, needs, and goals. We work with you to create a customized call procedure for managing your calls and providing your clients with the best possible experience.
- 2
Account setup
Based on the information gathered during our introductory call, we develop your call procedure in our software, set up access to your Client Portal, and prepare our agents to receive and handle your calls with care.
- 3
Call forwarding
When your account is ready, our courteous and professional agents can handle calls from your prospects and clients at any time (24/7) and send you the details of each interaction in the way that suits you best.
Ready to let us take care of your calls?
Let's start by discussing your current challenges and issues to assess how our solutions can help you achieve your goals.
Book a discovery call